If you are using the USB device via a USB Type-C docking (USB hub), try connecting the USB device to the computer directly.We suggest you contact the device manufacturer. If the USB Type-C device is still not detected and not working well either, then the USB Type-C device may be faulty. If you have another computer available, try connecting the USB Type-C device to it.We suggest you visit ASUS customer service center for further tests. You may experience problems like USB Type-C device stops working or works intermittently etc. It may occur some USB Type-C performance problems.
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